#Trending - Consumers Will Not Cut Back On Vacations, Hotels Top Vacation Rentals, Guests Want Breakfast Service, And A Hotel Brand Gets More Sustainable
Issue 50 • July 20, 2021
Americans are out of patience — they want their breakfast service back already. They also aren't willing to give up their vacations to be more sustainable and are now shifting back to preferring hotels over vacation rentals. Read more on these topics plus how Hyatt is taking a greater stance on people, planet, and profit in this week's three-minute read.
Consumers Will Not Give Up Leisure Travel
According to a recent LinkedIn poll, consumers will cut down on business travel and eat less meat in order to be more sustainable, but they will NOT cut down on their vacations. In fact, only 16% of those surveyed were willing to cut back on leisure travel. Read more in Hospitality Net here.
Guests Want Their Breakfast Back
The 2021 J.D. Power North America Hotel Guest Satisfaction Index Study found one major change at many hotel brands since the pandemic started has been the removal or downsizing of breakfast. This has not gone over well with much of the traveling public, who reported their dissatisfaction with the reduced variety and quality of breakfast, if it was offered at all. Read more in Business Travel News here.
Hotels Top Vacation Rentals
The allure of Airbnb and VRBO may be over. According to a ValuePenguin survey, 72% of respondents overwhelmingly prefer hotels and resorts to vacation rentals or timeshares, with the top reasons including better amenities (37%), ease of booking (33%), and on-site dining and bars (31%). Read more in Travel Pulse here.
Hyatt Takes Sustainability More Seriously
Hyatt Hotels just launched World of Care, a global Environmental, Social, Governance (ESG) platform, designed to address the pressing challenges faced by Hyatt’s colleagues, guests, owners, and communities, and to enact meaningful change within the hospitality industry. The initiatives address diversity, human trafficking, well being, career growth, and environmental action. Read more in Hotels here.
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JC Communications does its part to be sustainable. Our team works entirely remotely, thereby reducing carbon emissions from commuting to an office; we think three times before printing anything on paper; and we work to do business with vendors and clients who are oriented to doing good for people, planet, and profit. We encourage you to take a few moments to think about how your company can operate in a more sustainable way as every little bit helps.