#Trending - New SOPs For Hotels And Travel
Issue 15 • July 7, 2020
As the world gets back to business, there are new standard operating procedures for just about everything. From how you offer food and beverage to room amenities and pricing, hotel operations are being turned upside down in order to comply with new standards. Here's what you need to know this week in less than three minutes.
How Hotels Are Re-imagining Food And Beverage Service
With more stringent guidelines and fewer staff, hotels have had to re-imagine food and beverage operations. These changes include limiting menu offerings with items that have more staying power and are less labor intensive, creating room service dishes which work best for contact-less delivery, and fabricating glass box shields for food displays as some people still insist on having buffets for events. Restaurant Business has more here.
How Much Will People Pay To Travel?
As Americans return to travel, pricing is all over the map. Some destinations like Las Vegas believe they need to offer deep discounts in order to bring guests back. Others feel the need to pass the cost of higher cleaning standards through to the guest, while others want to maintain price integrity. Travel Weekly explores the pricing issue here.
Hotels Accelerate The Adoption Of Digital Technology
In an industry which is increasingly high touch, hotels are racing to adopt technology to make the guest interaction "no touch" to make people feel more safe. But will these new technologies actually help to slow the spread of COVID and how long are they here to stay? Fast Company talks more about the issue here.
What's It Like To Stay In A Luxury Hotel Right Now?
You pull up to park and the valet will have you take a photo of your ticket rather than hand it to you. Bellmen walk around with sanitizer and change gloves constantly if you need help with your bags. Expect to have your temperature taken frequently, while the soft goods in the room like accent pillows and throws have quietly disappeared. Hotels are doing what they must to maintain a sanitary environment. Read more in Forbes here.
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